"We are responsible for 28 apartment buildings in the Le Mans region of France.
Nouvelatrium is our essential tool for the proper management of the real estate complex. Distributed across three geographical areas, the technicians are alerted by SMS. As a result we are more reactive to issues, and the technicians are more autonomous in their work.
Additionally, the worksheets that we complete on Nouvelatrium are more concise and detailed and do not require interaction with a telephone switchboard or call center. The information provided allows us to identify the nature of the problem in a better manner and be able to rapidly deploy the appropriate technician.
Finally, we appreciate the application's impressive performance and excellent user training. A consultation of the home dashboard is all we need to provide, at a glance, all of the esstential information, updates, new requests ... "
Charles Bucquet, Quality and Methods Engineer IDEX ENERGIES