"Nouvelatrium responds perfectly to our concerns with several very different interested parties, spread across our region, all concerning an overall estate of 141 barracks. The tool was able to provide a single viewpoint for the entire estate, to inform and enable interactive and responses from a multitude of users.
Simple and user-friendly, the quality of the system is really appreciated by our technicians. We utilise the dashboard on a daily basis. The technicians are alerted remotely for a maintenance request and draws up a quote that he digitizes and sends as an attachment with significant savings in time. The output following the treatment of maintenance requests are also essential, in a world of automatic doors where constraints are critical (e.g. 24-hour penalties), the company receives penalties for any delay in repairing items within the allotted time.
This simple and comprehensible information tool saves us a lot of time in the training of our staff.. Our logo on the extranet also improves our visibility with connected users. "
Jean Paul Charbon, Chief Engineer Department of Intervention and Relief of the Rhone