Paul Marie VIALETTES is the President of PROPERTY S², a real estate management company created in 2008. PROPERTY S² manages the head office of VINCI located in Boulogne, Billancourt where the Nouvelatrium application is in place for the management of requests for all maintenance issues including the meeting room reservations and preventive maintenance management using the GMAI module.
"At the arrival of PROPERTY S2 on this site, which brings together several departments including the General Management who have set up a new organization for user services and building maintenance on behalf of VINCI. We have split a global management into one organization by line of business. The Nouvelatrium application was has become the de facto standard to make the link between the users and the various service providers but above all to ensure global monitoring.
For all VINCI employees, the most popular feature is the meeting room reservation module. The central functionality for the General Management team is the HOT LINE module, which, thanks to the business rules applied, has freed the team from managing a large flow of requests as well as making it possible to obtain a better insight into the knowledge of the life of the building by drilling down to show more detailed analysis.. At the beginning of our pilot study, the Secretary General of VINCI was personally involved in the implementation of the project. The application was integrated with our AURELIUM BUILDING solution and, for us, provideds a good indicator of our customer satisfaction.
To go even further in the process we will ask VEOLYS to trace the evolution of each maintenance request, whether it's a request related to the comfort or one that requires significant corrective action."
Paul Marie Vialettes, President PROPERTY S2